Carlin & Gazzard

We were looking for industry-specific assistance, and Accsense more than delivered. Their ability to identify issues and then offer solutions and follow through on those solutions is outstanding.

We saw an immediate increase in productivity & efficiencies in our operations. They took the time to understand who we are as a company and gave us the confidence to work ON the business rather than IN it. Their team use collaborative relationships to obtain results. We wholeheartedly recommend Accsense to everyone we know.

Paul Gazzard | Dealer Principal

SW Accountants & Advisors

We have been working with AccSense Consulting / Dealership Doctors for over 25 years , primarily when an automotive dealership client of ours requires immediate hands on industry experience in accounting matters. This has included short term month end accounting processing and reconciliations using existing DMS of the dealership, where there has been a loss of existing internal accountant or a dealership acquisition / changeover requiring integration.

Dealership Doctors, led by Wendi McAlpine have always delivered for our clients, ensuring they minimise the shortterm impact of business situations out of their control. Automotive dealership accounting is complex, covering five different businesses and a range of DMS used across the industry. Dealership Doctors’ knowledge of all Dealership DMS, combined with prior experience in senior accounting roles in dealerships, sets them apart from others in this field. We would highly recommend them to any dealership needing short term industry accounting assistance.

Steve Edmonds | Brett Fowler

Partner | Consulting Director

Dwyers Group

We’ve been working with Wendi and her team for several years now, and find the working relationship to be invaluable to our effectiveness & efficiency – from HR Payroll support, including recruitment templates, job descriptions and process documentation, to training and onboarding and factory OEM reporting.

They provide the ability to turn some services/tasks on and off in response to our ever-changing workplace environment (covid, staff leave, etc.), has been essential to us maintaining a standardised and consistent admin engine room; meeting all internal and external business needs.

Anthony Dwyer | Dealer Principal

AFS Chartered Accountants

Our firm has had the pleasure of working with Wendi McAlpine and the AccSense / Dealership Doctors team for several years now.
Getting the right result for a client means accepting that there are some people that are more specialised than you in a particular area. When it comes to the internal workings of Motor Vehicle dealerships, the Dealership Doctors team are the experts and we have recommended this team for a number of internal projects to clients.
Some of the projects where we have asked them to get involved include;

Internal staffing requirements

Where dealerships have lost team members with specific skills that are unable to be replaced easily, the Dealership Doctors have experience in a number of systems to be able to step in and help, these roles have varied from internal processing support to financial controller requirements. The key benefit here is that the delay in getting real data to make informed business decisions doesn’t stop allowing for businesses to continue to report to key stakeholders as needed.

Establishing best practice

There can be many inefficiencies in dealerships, from Tech time to RO’s etc. We have previously engaged the team to come into a dealership and look through the current processes and suggest changes to improve efficiency and profitability. The team are constructive in their analysis of the procedures and knowledgeable on what is considered best practice and engage with the stakeholders effectively on their findings but also the impact the changes can have if implemented.
We wouldn’t have any hesitations in recommending the AccSense / Dealership Doctors team.

Dennis Barnett | Partner

Bendigo Truck Centre

My name is Angelo Valerio and I am the Dealer Principal / Managing Director of Bendigo Truck Centre. Throughout the course of my career I have always worked with internal Financial Controllers, so when I became a shareholder of Bendigo Truck Centre I naturally gravitated to employing an in-house FC to work closely with me and manage all administration aspects of the dealership.

Late 2022, my Financial Controller decided to change paths which lead me to explore the option of outsourcing this function. After meeting Wendi and the team at AccSense they provided compelling evidence that they could be a viable alternative to hiring an in house accountant / FC and consequently I signed up for their services.

Since then I have consistently been impressed with their expertise and exceptional service tailored specifically for the automotive industry and to my requirements.

They have an in-depth understanding of the unique financial challenges and regulatory requirements faced by dealerships, and their proactive approach has significantly benefited our business. Their team is always available and highly knowledgeable, professional, and dedicated to providing timely and accurate financial insights into my business.

They integrated seamlessly into our business from day one and have helped us streamline our accounting processes, improve cash flow management, and ensure compliance with industry regulations.

Whether it’s managing day-to-day bookkeeping or handling complex financial reporting, AccSense consistently delivers top-notch service and therefore I am delighted to endorse AccSense as an outstanding accounting partner for any dealership.

Angelo Valerio | Dealer Principal

Sunbury Ford

We were referred by our accountant to Wendi and her team at Accsense during 2022. At the time our previous Financial Controller had resigned and we found ourselves in limbo until our newly appointed FC could commence with us a month later. Wendi, Katrina, Jodie and the rest of the Accsense team have been invaluable to our business, helping us to continue operations smoothly in an interim FC capacity, plus training our Admin team in everything from correctly using our DMS, to FBT, BAS, payroll, reconciliations (GL, Bank, Warranty etc.), stocktakes, and documenting processes (best practice for efficiency etc).

Our business is in better shape having engaged Accsense, now that our admin team and incumbent FC have been trained by them. I would have no hesitation in recommending any automotive business engage the services of Accsense for peace of mind and continuous improvement.

Nick Dempsey | Dealer Principal